GameDuell takes data protection seriously and respects your privacy. In this data protection declaration we inform you about what data we collect within the scope of our online offer and how we process this data. With regard to the terminology used, e.g. "personal data" or their "processing", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).
- Name and address of the Controller
- Name and address of the Data Protection Officer
- What information do we collect?
- How do we collect the data?
- What do we use your data for?
- How do we protect your data?
- Will your data be shared with third parties?
- What are your rights?
- When will your data be deleted?
- Facebook Connect
- App optimization / In-App messages
- Online advertisement
- User surveys / User feedback
- Protection of minors
Name and address of the Controller
The Controller within the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulations is:
GameDuell GmbH, Taubenstr. 24-25, 10117 Berlin, Germany
phone: +49 (0) 30 288 768 661, mail: firstname.lastname@example.org
Name and address of the Data Protection Officer
The Data Protection Officer of the Controller is:
Berit Schubert, DataSolution LUD GmbH, Isarstr. 13, D-14974 Ludwigsfelde, Germany, phone: +49 (0) 3378 205729, mail:
General information about data processing
What information do we collect?
- Contact data (e.g. e-mail address)
- Android ID or IFV (user specific identifiers created by Google respectively Apple)
- Mobile advertising ID (user specific identifiers created by Google respectively Apple)
- Where applicable Facebook ID
- Metadata such as Device ID, IP address
- Interactions - Each time you interact with our service, we collect and store the details of your interaction
- Mobile User ID (numbers that are automatically created by us and assigned to your account for internal tracking and advertising purposes)
No special categories of data are processed (GDPR Article 9 (1)).
Categories of data subjects:
- Customers / interested persons
- Visitors and users of the online offer
- In the following, we refer to the data subjects as "users"
How do we collect the data?
The data is collected either automatically when you use our services, or through your own entries in our app, or by use of pixels.
What do we use your data for?
- Providing the online offer, its contents, and functions
- To administer your contract and your player account
- To create pseudonymized user profiles for advertising, improvements of our services, and customer surveys - unless you object to this
- For fraud and misuse detection
- Security measures
How do we protect your data?
We take appropriate technical measures in accordance with GDPR Article 32, taking into account the state of the art, the implementation costs, and the nature, scope, circumstances, and purposes of the processing, as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons and organizational measures to ensure a level of protection appropriate to the risk; Measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as their access, input, disclosure, availability, and separation. We have also set up procedures to ensure the enjoyment of data subject rights, data deletion, and data vulnerability. Furthermore, we consider the protection of personal data already in the development, or selection of hardware, software, and procedures, according to the principle of data protection through privacy by design and privacy by default settings (GDPR Article 25). Your data is protected against abusive access and loss through versatile measures electronically, technically, contractually, and administratively. We use security techniques (such as SSL encryption, cryptographic techniques) to protect your data against unauthorized access.
Will your data be shared with third parties?
If, in the course of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit data to them, or otherwise grant them access to the data, this is done only on the basis of a legal permission, e.g. if a transmission of the data to third parties, such as to payment service providers, acc. to GDPR Article 6 para. 1 lit. b is required to fulfill the contract. You have consented to a legal obligation or on the basis of our legitimate interests.
In order to be able to offer you our service optimally, we use, among others, service providers who work on our behalf. If this is the case, corresponding order agreements have been concluded with the service providers acc. to GDPR Article 28.
Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), this will only be done if it is necessary to fulfill our (pre) contractual obligations, on the basis of your consent, due to a legal obligation, or based on our legitimate interests. We only process the data in a third country if the special conditions according to GDPR Article 44 ff. are fulfilled. That means the processing will be done e.g. on the basis of special guarantees, such as the officially recognized statement of an EU level of data protection (e.g. the Privacy Shield for the USA) or observance of officially recognized special contractual obligations (so-called "standard contractual clauses").
What are your rights?
We would like to inform you that you have a right to free information about your stored data as well as a right to correction, deletion, or blocking of data and objection and data transferability at any time. Please also contact us for further information or for the assertion of revocation rights: email@example.com. You also have the right of appeal to a supervisory authority.
When will your data be deleted?
We store your data only as long as it is necessary to fulfill the aforementioned purposes or until you object to the data processing. Thereafter, the data is deleted or blocked if the deletion is not contrary to legal regulations or legislated interests. There is a well-founded interest, for example, in asserting, exercising, or defending legal claims or in avoiding fraud cases, i.e. for your protection.
The data is used in anonymous form for evaluations and statistics.
When contacting us (for example by e-mail), we use the information provided by the user to process the request and its processing acc. to GDPR Article 6 para. 1 lit. b).
The information of the users can be stored in our systems.
We delete the data if it is no longer required. We review the necessity of the data every two years. In the case of legal archiving obligations, deletion takes place after expiration of the respective legally prescribed periods (in the case of commercial law after 6 years, and in the case of tax law after 10 years).
We offer an additional alternative registration option via Facebook Connect. When you use Facebook Connect, data (such as your user ID and public profile data) is transferred from your Facebook profile to our app. Conversely, data from our app can be transferred to your Facebook profile. The data transmitted by Facebook may be stored and processed by us for the purpose of providing our services. If you want to disconnect our app from Facebook Connect, follow the instructions here.
App optimization / In-App messages
In order to provide our services to your full satisfaction, we use tracking services to create anonymous or pseudonymous user profiles. We’re using the services of Amplitude, Adjust, and Leanplum. The legal basis for the processing is GDPR Article 6 Abs. 1 lit. f.
We use the analysis service of Amplitude, Inc., 631 Howard St., Floor 5, San Francisco, CA 94105, USA to better understand and optimize the behavior of our users when using our app.
Advertisements within our app
If you don’t want your personal data to be processed by Admob, Fyber or the advertising networks, please don’t click on any of the advertisements displayed to you.
Furthermore, you can restrict the use of your mobile advertising ID for targeted advertising on your device. Apps will then be unable to use your mobile advertising ID to display targeted advertisements.
iOS: Settings > Privacy > Advertising > Limit Ad Tracking.
Android: Google-Settings > Ads > Opt out of Ads Personalization.
You can also reset the mobile advertising ID on your mobile device.
iOS: Settings > Privacy > Advertising > Reset Advertising Identifier.
Android: Google-Settings > Ads > Reset Advertising ID.
User surveys / User feedback
Occasionally we may ask you for voluntary feedback about our app. This only happens with your consent, which is obtained separately in the context of the surveys. On the basis of the survey and test results, you may receive further invitations that correspond to your interests. We will inform you in advance about the details, in particular any collection of personal data. In this regard you can make use of your rights mentioned above. The legal basis for the processing is GDPR Article 6 Abs. 1 lit. a. You have the possibility to object to the processing of your data for these purposes at any time. If you participate, we use the following service providers.
For customer surveys we use the services of Survey Monkey, Europe UC 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.
For usability and game tests we use the services of User Testing, Inc., 690 5th Street, San Francisco, CA 94107, USA.
For the registration process for usability and game tests we use the services of Doodle AG, Werdstrasse 21, Postfach 8021 Zürich, Schweiz.
Protection of minors
This service is intended for adult users. We have no content aimed at children nor young people. As a result, we do not knowingly collect personal information from children under the age of 16. However, we advise all users under the age of 16 not to disclose or make available any personal data to our service.